Miscommunication, or misunderstanding in a communication has been the cause of many quarrels, bad feelings and ruined friendships and relationships. Hence, it is important that we be good communicators.
Now, what does a communication entails? What are the components of a communication?
In a communication, there has to be; a) a transmitter or sender, someone who wants to ‘send’ a message, either verbally or through other non-verbal means like mails, texts, etc.. and b) a receiver, someone who the message is intended for.
It is the responsibility of the sender to make sure that the message he is sending is clear, concise and easy to understand. At the other end, it is the responsibility of the receiver to make sure that he understood the message correctly. If the message is not clear or if he does not understand the message, he should ask for clarification.
When the message sent has been received and understood, the communication process is completed. The communication is successful. It is a good communication. When the message is misinterpreted, or misunderstood, the communication has failed. It will be deemed a poor communication.
There are two main reasons resulting in a miscommunication: a) the message is not clear, and b) the inability of the receiver to grasp the entirety of the message.
To avoid miscommunication, don’t use big words. Use words that are simple, and easy to understand. Listen, or read carefully to what’s being said and not what you think is being said. And...
Don’t make assumptions. Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness, and drama. With just this one agreement, you can completely transform your life. - Don Miguel Ruiz
Think like a wise man but communicate in the language of the people. - William Butler Yeats
Precision of communication is important, more important than ever, in our era of hair trigger balances, when a false or misunderstood word may create as much disaster as a sudden thoughtless act. - James Thurber
Learn to communicate, and to communicate well.
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