Deep listening is the kind of listening that can help relieve the
suffering of another person. You can call it compassionate listening. You
listen with only one purpose: to help him or her to empty his heart. Even if he
says things that are full of wrong perceptions, full of bitterness, you are
still capable of continuing to listen with compassion. Because you know that
listening like that, you give that person a chance to suffer less. If you want
to help him to correct his perception, you wait for another time. For now, you
don’t interrupt. You don’t argue. If you do, he loses his chance. You just
listen with compassion and help him to suffer less. One hour like that can
bring transformation and healing. - Thich
Nhat Hanh
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